70
%
IA
resolution rate
76
%
Of visitors don’t request
Transfer to a human agent
59
%
Decrease in
Waiting time
29
%
Decrease in average
Response times
Bechat is the best customer platform for growing businesses
Take advantage of our application to unify sales, customer service and marketing.
Bechat is designed as a simple yet effective solution for all your business communications needs.
Advanced Analytics
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Social Media Marketing
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Search Engine Optimization
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Funnel Optimization
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Content Marketing
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Paid Advertising
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MORE FUNCTIONALITIES
Are you starting? No problem! Bechat is for you!
Start providing the best support, increase leads while you sleep, our bot will respond for you,
make more closings while reducing your spending on advertising and marketing.
Email and text messages support
The chatbot can automatically reply to users' emails and text messages if the answer is known.
Free to Use
Dialogflow is free to use. Only enterprise businesses with a very high traffic volume will require a paid plan.
Machine Learning
Dialogflow uses machine learning to understand what users are saying and extract structured data accordingly.
Natural Language Processing
Using years of domain knowledge and big data, Google's Dialogflow NLP is among the most advanced in the world.
Sentiment Analysis
Dialogflow recognizes user sentiments and can spot frustrated users with score and magnitude metrics.
Entity Detection
Dialogflow can extract structured data from end-user expressions in order to understand questions like a human.
Provide excellent support with
live chat and helpdesk tools
Talk to visitors in real-time with live chat. Track users across your website, see what pages they’re browsing, and boost sales with personalized discounts.
Handle messages from all your communication channels in a single dashboard. Decrease your response times with ticket filtering and prioritization. Keep track of how your agents perform with actionable analytics.
29
%
response times
59
%
Clients
Worldwide
Manage all your channels with one tool
Simplify your communication with Bechat. Access emails, live chats, Facebook messages, and Instagram DMs in one place so you can quickly respond to every customer inquiry.
The AI support agent for
growing businesses
Dialog Flow is a conversational AI that talks to your audience. Solve up to 70% of customer problems - on any live channel, in 37 languages - without extra hiring. AI Agent answers customers in 6 seconds using only your data and human-like language.
Dialog Flow AI also performs tasks, freeing your support agents to focus on high-value requests. Scale your operations with predictable customer service expenses .
70
%
Bot
resolution rate
76
%
don’t request
transfer
Stay ahead of demand
during peak season
Dialog Flow provides assistance to multiple customers at once, allowing your support department to address every inquiry during demand spikes.
Dialog Flow understands context, remembers previous replies, and generates detailed answers to make sure customers are satisfied with the information they receive.
Provide excellent support with
live chat and helpdesk tools
Proactively engage visitors and move leads through your funnels with automation. Use plug-and-play chatbots to handle missed conversations, offer discounts, recover abandoned carts, recommend products, and more.
Choose from 35+ chatbot templates available, or create custom automation workflows with drag and drop simplicity - no coding skills required.
88
%
Bots
helpfulness rate
27
%
Increase
in conversion rates
Win more loyal customers with sales
and support automation
- New visitor discounts
Encourage new visitors to make a purchase with a custom welcome discount. - Reduce abandoned carts
Convince customers to complete a purchase by offering them a price reduction when they view their carts - Recommend products
Increase your average order value by recommending products based on user activity. - FAQ for online store
Provide answers regarding shipping, order status, product availability, and more
Focus on selling more while reducing costs.
Essential tool for startups, with the best free plan in the world for two agents, reduce marketing costs and while you grow, offer the best customer service.
- Create a bot and don't lose leads.
- A single WhatsApp number for all collaborators.
- Direct marketing campaigns to the collaborator or department you want.
- Save money with a shared email inbox.
MORE BENEFITS
Each plan includes
Everything you need to run your business in the cloud without worries.
Cloud Access
Access your business
always 24/7/365
Help and Support
Help team ready
to resolve your doubts.
Integrations
Connect the apps you
you use in your business.
Testimonials
What our amazing customers are saying?
See why more than 700 companies have already joined Bechat to make the customer relationship more human.
“Beyond being a chat, it is an engine that allows us to provide really good assistance and service to our clients”
Olivia Jhonson
- VP of Support "SalesTech Solutions"
“Bechat is amazing and the first thing that attracted me, as a techie, was the size of the chat box.”
Benjamin Jones
-Technology Director or CTO "CareTech"
"Since we started using Bechat Cloud, I have seen how the software has evolved and become meta-certified."
Isabella brown
- Marketing Director "MarketEdge"