FEATURES
Easy to Use.
Multiple Accounts
Connect multiple Facebook pages and Instagram accounts to Support Board instantaneously.
Assign Departments
Automatically routes conversations and messages to specific departments for each Facebook page.
Users Synchronization
Anyone who messages you will be added to Support Board, with their Facebook profile picture and name.
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Communicate in Support Board
Instantly receive and respond to messages sent to your Facebook pages and Instagram accounts in Support Board. The integration supports attachments, photos, videos, emojis, and more.
- Send and receive messages
- Real-time two-way sync
- Multiple Facebook pages
- Multiple Instagram accounts
WhatsApp Shop
Send customers your WhatsApp Shop catalog, or single product, and allow them to make purchases on WhatsApp. Bechat Cloud will send the WhatsApp order details to a specific URL set by you.
- Compatible with Dialogflow
- Integrated with WooCommerce
Lots of Information
Automatically display useful information to your customers, such as lists of attachments, agent online and typing status and agent location and local time. You can also choose which information to display.
- yping and online status
- Conversation attachments list
- Agent location and local time
- Ticket details and department
Chat Settings Support
Most chat settings also work in the ticket area. This includes features like Slack, chatbots, the timetable, notifications, sounds, articles and more. See the Chatbot page for more details.
- Slack and Dialogflow
- Notifications and messages
- More
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Templates and SMS Fallback
Send WhatsApp Business message templates and text message notifications outside of the standard 24-hours service window. Never lose a WhatsApp Business customer again.
WhatsApp Business template SMS fallback Multilingual
Connect the Chatbot with Messenger
Integrate OpenAI and Dialogflow chatbots into your Facebook pages and Instagram accounts and automate your communication within Facebook and Instagram as well. Our integration is the most advanced on the market and provides unique and innovative features.
Compatible with the most Innovative Features
The following features work also with Messenger. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
Try in Messenger
- Rich Messages
- Human Takeover
- Agent Ratings
- Follow-up message
- Offline message
- Turning visitors into leads.
Get the Best Market Price
Getting the best market price impacts your bottom line. Standard Messenger integrations have expensive monthly costs. Our solution has more features but is the least expensive, by a lot!
- The best price in the market
- No monthly fees. One-time payment.
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Notifications
Receive email, SMS, and push notifications when you receive new Messenger and Instagram messages.
Support for Routing
WhatsApp conversations and messages support agent routing and related features.