Bechat is a unified communications console where you and your team can chat with customers, collaborate to resolve issues, and leverage customer data to personalize experiences.
Bring all your channels together in one centralized place, marketing, sales, support, and connect AI and automation to speed up processes and eliminate repetitive tasks.
Bechat is the best customer platform for growing businesses
Take advantage of our application to unify sales, customer service and marketing. Bechat is designed as a simple yet effective solution for all your business communications needs.
Advanced Analytics
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Social Media Marketing
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Search Engine Optimization
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Funnel Optimization
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Content Marketing
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Paid Advertising
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Assembled technological solutions are not useful in the current customer journey
Customer journeys are becoming more complex and technology can improve or hinder your ability to provide an exceptional experience for your customers. When technological systems are assembled in parts, cause several problems:
Disconnection between teams, making alignment difficult An inconsistent user experience, hindering adoption Inflexible toolset, making adaptation difficult And excessive and unforeseen total cost of ownership, without ROI
Bechat was created to improve the customer experience.
Our engineering team designed the entire customer platform so that users enjoy unified, customizable software that is connected and easy to adopt, with a lower total expense of ownership than assembled solutions.
From a single source of information, they will be able to strengthen relationships with their customers throughout their journey. And when every business decision is made with the customer in mind, it's much easier to coordinate the entire company.
Companies are 2.1 times more likely to see growth when they have unified, easy-to-use communications across all departments.
When businesses consider using a customizable help desk, the likelihood of satisfying their customers increases by 131%.
FOR TEAMS
Ensures a connected customer experience with Bechat.
Unified customer experience
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Powered by AI
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Contact registration
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24 hour assistance
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Mobile app
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Powerful on their own; In combination, they are unmatched.
You need a platform that connects every part of your company's communication, support and marketing.
Our product development approach takes the essential elements of customer communication management – content, messaging, automation, data and reporting – and brings them together in a single platform designed to grow with your business.
Each Bechat feature is powerful on its own, but together, they are unmatched.
70
%
IA resolution rate
76
%
Of visitors don’t request Transfer to a human agent
59
%
Decrease in Waiting time
29
%
Decrease in average Response times
Start growing today with Bechat Cloud.
Discover how Bechat can help your company achieve its goals and create an experience that delights your customers.
"The statistics presented are based on data from companies using Bechat around the world, they are provided for informational purposes only. Please note that the results of each company, whether yours or Bechat, may vary depending on the use of Bechat Cloud in your company".
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