Easily manage user and agent information on the fly
Simple and Powerful User Management
Manage users quickly and easily thanks to a fully-featured user management system made with Support Board. Provide a great user experience for both users and agents.
FEATURES
All the tools in one place and at the best price on the market
All integrations, apps and features are available on the free plan.
Registration and Login
We offer complete user management. Allow visitors to register and log in directly from the chat. Personalize the registration form with custom fields, and require registration before starting a chat.
Registration and login system
Require registration before starting the chat
Custom fields
Manage Users and Agents
Keep your most important customer data in one place. Create new users on the fly, edit existing ones, limit agent privileges and view or edit user details directly from your conversations.
Create new users and agents
Edit or delete users and agents
Delete bulk users
Manage privileges
Find, Sort and Filter
Search for users by name, email or any other custom field, and then sort and filter them instantaneously from the user table. View and engage online users by sending the first message.
View online users
Sort users by name, email and more
Search for users
Filter users
Get to Know Your Customers
Improve customer support with more data and automatically gleans useful information about the user. From country to local time, context is key – and our goal is to keep your customers happy in the long term.
User OS and browser
User location with map
User IP, local currency and more
User local time and current page
Language Detection
Detect the user's language on the fly by analyzing the user's messages. This feature is powered by Google Cloud and can be used in conjunction with real-time message translations.
Detect the user's language by analyzing the user's messages
Powered by Google Cloud
Discover More
Share messages from WhatsApp, Facebook, Instagram and official digital media. Take advantage of it with Bechat Cloud's fastest growing enterprise WhatsApp providers.
Testimonials
What our amazing customers are saying?
See why more than 700 companies have already joined Bechat to make the customer relationship more human.
“Beyond being a chat, it is an engine that allows us to provide really good assistance and service to our clients”
John Carter
- VP of Marketing at Webflow
“Bechat is amazing and the first thing that attracted me, as a techie, was the size of the chat box.”
John Carter
- VP of Marketing at Webflow
"Since we started using Bechat Cloud, I have seen how the software has evolved and become meta-certified."
John Carter
- VP of Marketing at Webflow
“It gives me peace of mind to know that, even if I'm not there, anyone on my team can respond.”
John Carter
- VP of Marketing at Webflow
“What caught my attention the most was the quality of the help articles. We have everything to be totally autonomous.”
John Carter
- VP of Marketing at Webflow
"A highly reliable system that has been approved by our data and security team, they have great customer support."
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