Skip to content
English

To use the chatbot you need the Dialogflow app

Sync WhatsApp Business with Support Board

Have your WhatsApp Business account and website communication in one place. Receive messages sent to WhatsApp and reply to them directly in Support Board.

bechat-cloud-web-whatsapp

FEATURES

Easy to Use.

Assign Departments

Automatically routes WhatsApp conversations to specific departments for each WhatsApp number.

Multiple WhatsApp numbers

Receive messages sent to multiple WhatsApp numbers, send from multiple WhatsApp numbers.

User Synchronization

Anyone who messages you will be added to your Support Board using their WhatsApp profile picture and name.

pagina web integration - whatsapp -bechat cloud (2)

 

Communicate in Support Board

nstantly receive and respond to messages sent to your WhatsApp Business account in Support Board. The integration supports attachments, photos, videos, emojis, and more.

  • end and receive messages
  • Real-time two-way sync
  • Attachments, emojis, more

 

WhatsApp Shop

Send customers your WhatsApp Shop catalog, or single product, and allow them to make purchases on WhatsApp. Bechat Cloud will send the WhatsApp order details to a specific URL set by you.

  • Compatible with Dialogflow
  • Integrated with WooCommerce
whatsapp-shop
ticket-wordpress

 

Lots of Information

Automatically display useful information to your customers, such as lists of attachments, agent online and typing status and agent location and local time. You can also choose which information to display.

  • yping and online status
  • Conversation attachments list
  • Agent location and local time
  • Ticket details and department

 

Chat Settings Support

Most chat settings also work in the ticket area. This includes features like Slack, chatbots, the timetable, notifications, sounds, articles and more. See the Chatbot page for more details.

  • Slack and Dialogflow
  • Notifications and messages
  • More

pagina web integration - whatsapp -bechat cloud (3)

Templates and SMS Fallback

Send WhatsApp Business message templates and text message notifications outside of the standard 24-hours service window. Never lose a WhatsApp Business customer again.

WhatsApp Business template  SMS fallback  Multilingual

openai-dialogflow
Connect the Chatbot with WhatsApp

Integrate OpenAI and Dialogflow chatbots into your WhatsApp Business account and automate your communication within WhatsApp as well. Our integration is the most advanced on the market and provides unique and innovative features.

Compatible with the most Innovative Features

The following features work also with WhatsApp. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.

Dialogflow app

WhatsApp Bulk Messages

Easily reach unlimited users with just one click by sending bulk WhatsApp Template messages!

Media Attachments

Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.

Audio Player

Enjoy playing WhatsApp audio files directly from the chat widget using the convenient built-in audio player.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to WhatsApp.

Chatbot

Connect the chatbot to your WhatsApp Business account and use one chatbot for all channels.

Support for Routing

WhatsApp conversations and messages support agent routing and related features.

Coming Soon

Stay engaged and regularly check for updates on our change log as we continuously publish new features.

 

                                                                                                                        whatsapp-cloud-api    360dialog  twilio (3)

This app requires Official WhatsApp Cloud API or 360dialog or Twilio. Additional fees apply. Pricing: Official Cloud API / 360dialog / Twilio.