Assign Departments
Automatically routes Viber conversations to the specific department of your choice.
User Synchronization
Anyone who messages you will be added to your Support Board using their Viber profile picture and name.
Notifications
Receive email, SMS, and push notifications when you receive new messages in Viber.
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Connect the Chatbot with Viber
Integrate OpenAI and Dialogflow chatbots into your Viber bot and automate your communication within Viber as well. Our integration is the most advanced on the market and provides unique and innovative features.
Compatible with the most Innovative Features
The following features work also with Viber. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
- Rich Messages
- Human Takeover
- Agent Ratings
- Follow-up message
- Offline message
- Turning visitors into leads.
Get the Best Market Price
Getting the best market price impacts your bottom line. Standard Messenger integrations have expensive monthly costs. Our solution has more features but is the least expensive, by a lot!
- The best price in the market
- No monthly fees. One-time payment.
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Automatic Translation
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect Language
Detect the user's language on the fly by analyzing the user's messages sent to Twitter.
Chatbot
Connect the chatbot to your Twitter account and use one chatbot for all channels.
Omni-Channel
Send and reply to Twitter messages, emails, chats and more from the admin area of Support Board..
Support for Routing
Twitter conversations and messages support agent routing and related features.