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Enjoy more features than ever.

Improve Your Workflow with Innovative Features

Support Board comes with a full range of features that help you save your agents' time. Arm your team with the right tools and improve the efficiency of your customer service.

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Mobile App for Android and iOSs

Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS. It's fast and it works great.

      app store      play store

FEATURES

All the tools in one place and at the best price on the market

All integrations, apps and features are available on the free plan.

 

Progressive Web App

The Support Board administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer or and any other app on your mobile device.

 

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WordPress Integration

Use Support Board with WordPress and automatically synchronize your WordPress users and admins. Your agents can also log into the admin area without entering WordPress.

 

Multilingual and RTL

Support Board is fully multilingual, with RTL direction and translations in 41 languages. You can add new translations to make your custom content multilingual. Automatic language detection solutions are available.

  • Already translated in 41 languages
  • Option to easily add new translations
  • Automatic language detection

 

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Privacy Acceptance and GDPR

Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.

  • Europe GDPR and privacy terms acceptance
  • Multilingual

 

Design Customization

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.

  • Set the header background image
  • Change agents or brand headers
  • Adjust colors
  • Fully white label
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White Label

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.

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Security Is Our Top Priority

Security is critical here at Support Board. We work with security experts who perform periodic security audits. We continually implement the latest security technologies and stay up-to-date on the latest security threats.

 

Inline Panel and Full Screen Chat

Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility. This feature requires the Tickets app.

  • Customization flexibility
  • Modern and minimal design
  • Lightweight and fast
  • Easy to use
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Built with Performance in Mind

Speed is everything! Support Board can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources. The source code is also ultra-compact.

 
  • Your data is never sold to third-party companies.
  • All conversations, user details and other data are stored in your server.
  • We don't have access to any of your data
  • Your data is shared if you use some of our apps; see details here
  • You own all of your data
  • Excellent privacy solution
  • Fully asynchronous, on admin and front-end.
  • Resource-saving mode when the chat is inactive
  • Built for high-traffic websites
  • Built for limited-resource hosting
  • Ultra-compact source code
  • The most lightweight plugin for WP Rocket, read review

Your Data. Your Privacy.

Big data has become a valuable commodity – and data breaches are now a daily occurrence. While many big tech companies, including all chat solutions, violate their users' privacy, things are different here at Support Board. With us, you will maintain full ownership of all the data. We don't have access to any of your data, it's all stored in your own server

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Departments

Notifies visitors of their position in the queue and waiting time in real-time. Automatically distribute the conversations among all available agents and set concurrent chats limit.

  • Let's users choose departments
  • Route conversations to the right agent
  • Set department image

Additional Features

You'll love our vast set of features. There will be even more of them available in the future.

Premium Support

Our support team is always available to help you, 24/7.

Read and delivery status

See when the user has read your message and the message has been sent.

Online and Typing Status

Users can see when agents are online – and when they're typing a new message.

Attachments, Media and Lightbox

Send multiple attachments and media. Open and view images in a lightbox.

Office Hours and Timetable

Dynamic timetable that displays office hours in the user's local time.

Responsiveness

Our panel is fully responsive and optimized for smartphones and tablets.

Testimonials

What our amazing customers are saying?

See why more than 700 companies have already joined Bechat to make the customer relationship more human.

 

ESTRELLA AMARILLA 5

“Beyond being a chat, it is an engine that allows us to provide really good assistance and service to our clients”

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John Carter

- VP of Marketing at Webflow

ESTRELLA AMARILLA 4

“Bechat is amazing and the first thing that attracted me, as a techie, was the size of the chat box.”

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John Carter

- VP of Marketing at Webflow

ESTRELLA AMARILLA 5

"Since we started using Bechat Cloud, I have seen how the software has evolved and become meta-certified."

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John Carter

- VP of Marketing at Webflow

ESTRELLA AMARILLA 4

“It gives me peace of mind to know that, even if I'm not there, anyone on my team can respond.”

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John Carter

- VP of Marketing at Webflow

ESTRELLA AMARILLA 5

“What caught my attention the most was the quality of the help articles. We have everything to be totally autonomous.”

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John Carter

- VP of Marketing at Webflow

ESTRELLA AMARILLA 4

"A highly reliable system that has been approved by our data and security team, they have great customer support."

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John Carter

- VP of Marketing at Webflow

Discover More

Share messages from WhatsApp, Facebook, Instagram and official digital media. Take advantage of it with Bechat Cloud's fastest growing enterprise WhatsApp providers.

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