Download now and be one of the first to receive a practical overview of how to implement digital solutions with digital agents and chatbots.
The practical guide to the Digital Agent: Discover strategies and tips to optimize chatbots and chat systems.
Learn how to implement and optimize a centralized chat system as well as make the most of chatbots to meet the needs of your customers.
Personalization is key when implementing chatbots. These must be able to adapt to the needs and preferences of each client.
About the eBook
Our eBook teaches you how to keep customers satisfied and save time with chatbots
The purpose of this eBook is to improve customer satisfaction through the effective use of chatbots, with us you will learn ingenious strategies to implement it easily.
Chapters included
What does the eBook include?
Implement and optimize a centralized chat.
You will learn how to improve the customer experience and raise satisfaction to unprecedented levels.
Key responsibilities of a digital agent.
These professionals are in charge of interacting with customers through digital channels.
effective communication with active listening.
pay attention to details and understand customer needs and concerns.
Chatbots to handle common queries
There are common queries and questions that your digital agent can easily understand, saving you time.
About the author
Rosibel Herrera
Content Manager at NERDCOM, he is responsible for ensuring that clients have all the tools and knowledge necessary to provide excellent customer service. You can find his most recent articles on the Bechat Cloud blog and in the resources section, where he shares valuable information.
Download eBook
Download now to receive a practical overview on how to use AI and transform the online customer service experience!
